Hermes files forwarded email into a company wiki
thetomsays reports a Hermes inbox that extracts company knowledge from forwarded internal email threads and updates a wiki without asking employees to switch tools.
Suggested prompt
Suggested prompt written by Agents In Use, not the source author. Replace bracketed inputs and review tool permissions first.
Monitor the dedicated internal update inbox. Identify knowledge in forwarded threads and propose the appropriate company wiki change with its source. Flag conflicting statements and information requiring verification, and apply the agreed page permissions.
Reach people exploring AI agents
See placements →Evidence at a glance
Sourced account- Source author
- thetomsays
- Original account
- Read the source ↗
- Published
- Source link checked
- Reported result
- thetomsays reports a Hermes inbox that extracts company knowledge from forwarded internal email threads and updates a wiki without asking employees to switch tools.
- Human involvement
- The author flags departmental permissions, approval and scheduled audits as refinement work. The account does not demonstrate a completed control system or measured accuracy.
A linked account supports attribution. It does not mean we independently reproduced its result.
Report an issue with this case
Open correction emailOpens your email app with the case link included. Nothing is sent automatically.
How the agent did it
- Give Hermes a dedicated inbox for forwarded internal threads.
- Have staff forward relevant conversations to the update address.
- Extract information that belongs in the appropriate company wiki page.
thetomsays gives Hermes a dedicated inbox for maintaining company knowledge. Employees can forward an internal email thread to an update address, and the agent scans its contents for information that belongs in the company wiki.
The reported result is a working capture path from the tool employees already use. Instead of relying on someone to remember a separate wiki update after finishing an email conversation, the forwarded thread provides the input for the assistant to file. The author describes this as an effective internal automation, without sharing the company’s private pages or a measured completeness rate.
The account also identifies unfinished refinement: deciding which users may update departmental pages, which information requires approval or verification, and how scheduled audits should notify stakeholders. Those are governance questions around the workflow, not proof that all those controls were already implemented.
In replies, the author distinguishes the wiki from Hermes’s own memory and mentions Obsidian and Outline as possible choices rather than identifying a confirmed platform for this deployment. The useful detail is separating information capture from permission to change a shared record. Forwarding reduces the employee’s filing step, but does not establish that the assistant always extracts the right facts or resolves conflicting versions correctly. The source contains no complete original instruction; the prompt below is our suggested adaptation.
Prompt
Suggested prompt (written by Agents In Use, not the author's)
Source: Reddit · thetomsays
Frequently asked questions
What does the employee do?
Forward the relevant internal email thread to the dedicated update address.
Is the wiki Hermes’s memory database?
No. The discussion treats it as separate shared documentation; the author mentions possible platforms without confirming the deployed one.
Were all permission controls proven?
No. Departmental edit rights, information verification and audit notifications are identified as areas to polish.
More details
Remaining steps
- Inspect the resulting changes and identify facts needing verification.
- Define departmental edit rights and audit reporting as explicit follow-up work.
About this account
Hermes monitors the internal update inbox, inspects forwarded email bodies and files relevant knowledge into shared company documentation.
Firsthand account by thetomsays; original publication date verified against Exact Reddit comment created_utc 1789670443 (2026-09-17 UTC). Outcomes are the author’s reports, not independently reproduced. Suggested prompt written by Agents In Use; not the author’s original prompt.
Credit: thetomsays
Source published
Added to Agents In Use
Source checked
Tools and topics
Hermes inbox · Internal email threads · Company wiki
Forwarded knowledge capture · Departmental wiki updates · Edit-right refinement
Editorial completeness: 100/100. Measures documented fields, not agent performance or verified outcomes.