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Use Comet to cancel a Clear trial through support chat

Jared Newman tested a concrete account chore with Perplexity Comet: canceling his trial of Clear, the airport concierge service. He was already signed into the Clear website before asking the browser agent to do the work.

OUR ADAPTATION

Suggested prompt

Suggested prompt written by Agents In Use, not the source author. Replace bracketed inputs and review tool permissions first.

In my signed-in Clear account, find the trial cancellation flow and handle required support-chat steps. Report the exact result and any remaining action, rather than assuming a request is confirmed.

What happened

Newman reports completion of the Clear cancellation request and required support chat in seconds; the article does not show a receipt or quantify avoided charges.

Reported by Jared Newman

How the agent did it

  1. Sign into the Clear account in the browser.
  2. Ask Comet to initiate trial cancellation and handle its support-chat step.
  3. Use the source account to understand the completed request and stated browser caveats.

Where a person stepped in

Newman signed in beforehand; no further human checkpoint during the cancellation chat is described.

Jared Newman tested a concrete account chore with Perplexity Comet: canceling his trial of Clear, the airport concierge service. He was already signed into the Clear website before asking the browser agent to do the work.

Comet navigated the account's menu system, initiated a cancellation request and handled the required customer-support chat on its own. Newman reports that the process took seconds, compared with the five to ten minutes he expected to spend manually. The article describes the request and chat interaction; it does not reproduce a cancellation receipt or quantify avoided subscription charges.

The important starting condition was the existing browser session. Newman explains elsewhere in the same account that browser agents can act on personal context because sites are already signed in. That made this a sequence of account actions rather than instructions telling him which menus to click.

His broader review remains cautious. Other agent tasks had encountered unexplained obstacles, and he discusses privacy and security concerns around agents reading logged-in pages. Those reservations accompany the successful cancellation account. No additional human checkpoint during the Clear support chat is described, and the published task instruction is not quoted verbatim.

Prompt
Suggested prompt (written by Agents In Use, not the author's)

Source: www.fastcompany.com · Jared Newman

Frequently asked questions

What access did Comet start with?

Newman had already signed into Clear's website, so the browser could navigate his account.

What made this more than menu instructions?

Comet initiated cancellation and handled the mandatory customer-support chat itself.

Is there evidence of a specific amount saved?

No. The account reports the cancellation interaction and elapsed time, without a receipt or avoided-charge calculation.

More details

About this account

Comet navigated menus, initiated the request and handled the mandatory customer-support chat.

Firsthand source opened and read. Suggested prompt written by us from the reported workflow; no original task prompt is quoted.

Credit: Jared Newman

Source published 31 Oct 2025

Source checked 14 Oct 2026

Tools and topics

Perplexity Comet · Clear website

Trial cancellation · Clear · Support chat

Editorial completeness: 100/100. Measures documented fields, not agent performance or verified outcomes.