How to use Grok Bot to take in and book plumbing work orders

@HouseHackerJon, who owns a plumbing company, wrote a thread about using Grok Bot for office manager work. His largest customers include facility maintenance firms, warranty companies and property managers, and each wants to send work orders through its own app.

He set out to automate work order intake, capacity planning and booking across six tools, including Gmail, Slack, ServiceTitan, the texting app Quo and a facility maintenance client's portal. He says he spent about a week on it with Claude and got roughly 80% done through MCPs and APIs, but had no good answer for browser work inside client portals.

He says he built it on a Grok Bot free trial in about four hours one evening, citing its virtual computer and its ability to start its own agents. The next day his team ran a live lead from start to finish, and when the trial credits ran out halfway, he bought a $200 a month plan.

He says the bot now handles intake for five to six time-sensitive work orders a day. It reviews each job, finds open slots, confirms the customer's availability and books it, and plumbers are working those jobs. From work order to booked job takes about 10 minutes if the customer replies quickly, and his office team can focus on other work.

He was unsure whether the plan's usage would be enough.

Who it's for: Trades businesses receiving work orders through many client portals.

Prompt
Suggested prompt (written by Agents In Use, not the author's)

Source: X · Jon ONeill (@HouseHackerJon)