How to use Grok Bot to update help center articles after merged PRs
Damon Chen set up a Grok Bot that checks every merged PR for UI or workflow changes, updates the matching Intercom help article or drafts and publishes a new one, with browser screenshots.
x.com
Suggested prompt
Suggested prompt written by Agents In Use, not the source author. Replace bracketed inputs and review tool permissions first.
When a PR is merged in [repo], check whether it changes the UI or a user workflow. If so, draft an update to the matching help article, or a new one, with fresh screenshots, and send it to me for review.
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Sourced account- Source poster / publisher
- Damon Chen (@damonchen)
- Original account
- Read the source ↗
- Published
- Source link checked
- Reported result
- Damon says he might no longer need anyone to keep the help center up to date. As a day-one setup, he reports no article counts.
- Human involvement
- Damon set the rules and signed the bot into a test account and Intercom. No review step before publishing is described.
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How the agent did it
- He connected Grok Bot to Intercom and GitHub.
- When a PR merges, the bot checks whether it changed the UI or a user workflow.
- It decides whether the related Intercom article needs updating.
@damonchen wrote on his first day with Grok Bot that his favourite setup so far connects Intercom and GitHub.
He told his Intercom bot that whenever a pull request is merged, it should check whether the change affected the UI or a user workflow. If it did, the bot decides whether the related Intercom help article needs an update. If there is no article, it drafts a new one and publishes it.
The bot has its own computer. He logged into a test account for his product and the Intercom admin on it, so when an article needs screenshots, the bot opens the browser, captures them and puts them into Intercom.
He says that from that day he might not need anyone to keep the help center up to date, because he wants to build the product rather than babysit help articles.
This is a day-one setup. He does not report how many articles it has updated or drafted, and the post says the bot publishes new articles itself, without describing a review step. The product is his own. Anyone copying this may want the bot to draft changes for review before publishing.
Who it's for: Small software teams whose help docs fall behind the product.
Prompt
Suggested prompt (written by Agents In Use, not the author's)
Source: X · Damon Chen (@damonchen)
Frequently asked questions
What triggers the bot?
A merged pull request. It checks whether the change affected the UI or a user workflow.
How does it get screenshots?
It opens a browser on its own computer, signed into a test account and the Intercom admin, and captures them.
More details
Remaining steps
- If no article exists it drafts and publishes one, capturing screenshots in a browser.
About this account
The bot decides which articles need changes, writes them, captures screenshots and publishes new articles.
Platform: X. Attribution: https://x.com/damonchen/status/2090319001813676471. Read the original post text, author and publication date through the X API on 2026-10-19. Found via the grokbot.dev use-cases page; every fact here comes from the original post, not grokbot.dev's summary. Prompt: Suggested (written by Agents In Use, not the author's).
Credit: Damon Chen (@damonchen) — X
Source published
Added to Agents In Use
Source checked
Tools and topics
Grok Bot · Intercom · GitHub · Browser
Help center · Documentation · Pull requests
Editorial completeness: 100/100. Measures documented fields, not agent performance or verified outcomes.