Manus builds Heicoders’ operational portals

A Manus customer story describes Heicoders Academy replacing scattered administrative work with custom operational portals built by a team without dedicated software engineers. Recruitment had lived in email, support requests required tracking, and instructor compliance records were spread across tools. The founders used Manus to build functional applications and deploy them.

The resulting careers portal has an applicant-tracking backend. A support portal consolidates learner requests into a ticket workflow and internal kanban board, with service-level tracking. An HR portal covers onboarding, acknowledgments, signatures and instructor records. The feedback portal imports raw CSV exports from Singapore's training platform and visualises instructor performance by quarter and course; the article also describes summaries and coaching suggestions alongside those dashboards.

These are built-and-used administrative systems, rather than a suggestion that a classroom assistant can independently make hiring or instructional decisions. The article says new hires are trained to use Manus, but does not document each development approval, a security audit or a measured causal link between the portals and company growth. Its scale claims come from the vendor's customer story. The useful pattern is to turn one scattered operational process into a visible queue or dashboard that staff can work through, then retain responsibility for the records, access and judgments the application supports.

Prompt
Suggested prompt (written by Agents In Use, not the author's)

Source: Blog · Manus customer story featuring Beh Min Yan and Kong Yu Ning