Meta Muse clears space in an 80,000-email inbox

Anand asked Meta Muse to tackle a Hotmail inbox that was nearly full. He says the agent reviewed about 80,000 messages and deleted more than 20,000 old promotions and newsletters, reducing the mailbox’s reported usage from 96% to 60%. Anand says those deletions happened with his approval and that Muse kept a full audit log.

The post lists two other tasks Muse completed during the same afternoon: contacting his former internet provider about a missing refund and scheduling an HVAC tune-up from previous maintenance history. This entry focuses on the inbox cleanup because it has the clearest measurable result. The report does not describe how Muse identified old promotions, how it presented messages for approval or whether the space estimate was checked against the mailbox afterward.

For a similar cleanup, use a reversible review queue: ask the agent to group likely promotions and newsletters, show the sender, date and count, then approve deletion in manageable batches. Keep important mail, customer correspondence, receipts and legal records out of scope until reviewed. Anand’s result is a personal report, not an independently measured audit of all 80,000 messages.

Prompt
Suggested prompt (written by Agents In Use, not the author's)

Source: X · Anand (@anandragn)