Muse to file a flight-delay credit request

Ejaaz reported asking Muse for compensation after a seven-hour flight delay. The author says a $250 credit appeared in the Delta account within five minutes, that Muse found and rebooked a new flight, and that it replied to the support email. These are firsthand reported outcomes, with the attached screenshots clarifying which parts are visible.

The flight-search screenshot shows DL623 from Salt Lake City to Kahului, Maui, then estimated as about six and a half hours late. Muse was checking direct and connecting routes, prioritizing Delta and United, with the aim of reaching Maui that night or the following morning. It does not display a completed replacement ticket.

The complaint form reused confirmation information already obtained from the boarding pass. The user then provided a redacted SkyMiles number. When Delta's form required a mailing address, Muse asked for the missing street, city, state and ZIP instead of inventing them. After another redacted human response, it reported submitting the form.

A third screenshot shows a Delta email headed Your eCredit, but no amount is visible. That supports a credit artifact; the $250 and timing remain the author's claims. The case should not be presented as a cash refund, a general entitlement or proof of every rebooking step. Its concrete workflow combines alternative-flight research with a complaint that pauses for missing required information.

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Source: x.com · Ejaaz (@cryptopunk7213)