Muse to find trail shoes before a delivery deadline
Senthil Kumar Hariram tested Meta Muse with his US colleague Kabeelan on a live call. They wanted men's size-11 shoes for trail running. Muse opened its browser, returned products and retailers, and started preparing checkout after Kabeelan chose a product.
ftaglobal.com
Original prompt
Shared by the source author. See source notes for context.
we need this exact Hoka model, and we need it by Tuesday. Figure it out.
Reach people exploring AI agents
See placements →What happened
The test reached a payment request for a reported in-stock retailer meeting the deadline; no completed paid order is reported.
Reported by Senthil Kumar HariramHow the agent did it
- Specify size, intended use and preferred model or color.
- If stock fails, add an explicit delivery deadline and ZIP code.
- Compare eligible delivery dates and review the payment request yourself.
Where a person stepped in
The testers corrected the assumed color, supplied the exact model, deadline and ZIP code, and retained the final purchase decision.
Senthil Kumar Hariram tested Meta Muse with his US colleague Kabeelan on a live call. They wanted men's size-11 shoes for trail running. Muse opened its browser, returned products and retailers, and started preparing checkout after Kabeelan chose a product.
The first attempt exposed two missing checks. Muse selected a color without asking, which the testers challenged. It then discovered that the chosen Hoka shoe was unavailable at REI for both online purchase and pickup. The agent reported that no order had been placed rather than treating a promising result as a completed purchase.
The testers narrowed the task to that exact model with delivery required by Tuesday. Muse requested the ZIP code and searched more stores, including the Hoka site and Zappos. It found an option at Dick's Sporting Goods that could arrive by the weekend and rejected a Public Lands delivery date of October 1 as too late.
The account ends with Muse asking whether to pay through Stripe Link. The final purchase decision remained with the testers, and no paid receipt is reported. The practical detail is how an exact model, deadline and location changed the retailer shortlist, while the color mistake showed why unspecified preferences still needed attention.
Prompt
Original prompt
Source: www.ftaglobal.com · Senthil Kumar Hariram
Frequently asked questions
Why did the first retailer fail?
The chosen Hoka shoe was unavailable at REI for online purchase and store pickup.
What changed the search result?
An exact model, a Tuesday delivery deadline and the shopper's ZIP code caused Muse to search additional stores.
Did Muse complete payment?
The account stops at a Stripe Link payment request and says the final buying decision remained with the testers.
More details
About this account
Muse searched retailers, checked stock and delivery constraints, and prepared a Stripe Link payment handoff.
Firsthand live-test account opened and read. Prompt is a verbatim excerpt of the instruction reported in the article; no completed payment is reported.
Credit: Senthil Kumar Hariram
Source published 29 Sept 2026
Source checked 14 Oct 2026
Tools and topics
Meta Muse · Retailer websites · Stripe Link
Trail shoes · Delivery deadline · Stock checks
Editorial completeness: 100/100. Measures documented fields, not agent performance or verified outcomes.